PCI Webinars offers weekly live webinar programs on Wednesdays from 1-2 p.m. Webinars are offered on a wide variety of topics such as cataloging, customer service, programming, genealogy, leadership/management, children’s services, and reference. Additionally, 24/7 access is provided to over 250 archived webinar programs.
All webinars:
- Are paid for by the Arkansas State Library, but require registration by individual participants
- Are available to all library workers in the state of Arkansas
- Last about one hour, unless otherwise noted
- Require an internet connection and standard browser interface
Additionally, archived webinars:
- Are available to be taken any time
- Require users to create a free Arkansas State Library Academy account on PCIs Niche Academy
All webinars are held on Wednesdays at 1 p.m. Central time. Registration is required. Participants must submit a separate registration form for each webinar you are interested in attending. There is no limit to the number of webinars that an individual can attend.
The views expressed in webinars provided by PCI do not necessarily reflect the views or official policies of the State of Arkansas, the Arkansas Department of Education, or the Arkansas State Library.
Upcoming Webinars
October 2024
- Handling New and Awkward Customer Behaviors — October 23
- Nonverbal Matters: Using Body Language to Communicate Effectively with Your Customers — October 23
- Unlocking Customer Satisfaction: The Role of Goal-Oriented Listening and Empathetic Communication to Improve Customer Interaction — October 23
- Succeeding with Community Partnerships — October 30
November 2024
- Digital Navigators at the Library — November 6
- Decoding Body Language: Myths and Truths — November 13
- Evaluating Muslim Representation in Children’s Literature: Insights from the Hijabi Librarians Toolkit — November 20
- The Thanks Giving Challenge — November 27
December 2024
- Interdepartmental and Intergenerational English Language Learning Programming — December 4
- Who’s On First: Cleaning up Communication — December 11
- How to Be More Mindful in 2025 — December 18
For more information, contact:
- Janine Miller
- Coordinator of Training and Development
- [email protected] or (501) 682-5291