November 27, 1 p.m., presented by Andrew Sanderbeck and Holly Klingler
The Thanksgiving Holiday is about reflecting on our blessings and acknowledging our gratitude for the people and things in our lives that bring us feelings of joy and peace.
It feels good to celebrate the holiday with family, friends and loved ones, so why not make the spirit of your Thanksgiving even bigger and better?
Join Holly and Andrew as they challenge you to take the Thanks Giving Challenge! They will share their experiences of taking the Thanks Giving Challenge and the life-enriching benefits that they and you can experience.
Andrew Sanderbeck – Biography
Andrew has been developing and conducting training programs for library organizations for more than twenty years. He has presented Web-based, On-line, and Face-to-Face programs on Customer Service and Communication Skills for libraries in the U.S. and numerous countries around the world.
Andrew’s programs are filled with proven techniques that attendees can immediately apply with their difficult and challenging customer behaviors. He is the past president of the Haywood County Library Board of Trustees in Western North Carolina.
Holly Klingler – Biography
For over thirteen years, Holly Klingler has been training people in a variety of career fields on how to maximize their communication, creativity, and critical thinking skills. She has presented at the Akron Women’s Bar Association, the Ohio Certified Public Accountants Annual Conference, the Hudson Job Corp., and has trained library staff for over twelve years, eight of which were as the Continuing Education trainer at the Northeast Ohio Regional Library System.
She teaches valuable techniques to help professionals showcase their strengths, sharpen their skills, and grow both their abilities and confidence. Holly has a Master of Arts degree in Philosophy, a Masters of Library and Information Science, and a certification in nonverbal analysis. She is also a certified Career Development facilitator and an MBTI Certified Practitioner and Facilitator.
The views expressed in webinars provided by PCI do not necessarily reflect the views or official policies of the State of Arkansas, the Arkansas Department of Education, or the Arkansas State Library.
