November 4, 1 p.m., presented by Lindsay O’Neill
AI literacy is often framed as a technical challenge: learning how tools work, writing better prompts, and keeping up with new platforms. But in practice, how we think and feel about AI plays just as big a role in how we use it.
This session focuses on the human side of AI literacy, inspired by the presenter’s doctoral research. We’ll explore how factors like confidence, trust, discomfort, and personal values shape the way librarians and patrons engage with AI tools. Through real-world examples from public library settings, such as reference interactions, patron questions about AI-generated information, and staff use of AI for programming and outreach, we’ll examine how these tools influence decision-making and critical thinking.
Attendees will leave with practical strategies to guide thoughtful AI use in their libraries. The goal is to move beyond basic tool use toward more intentional and responsible practice.
Learning Objectives:
- Describe what AI literacy looks like in everyday library work
- Recognize how personal reactions to AI shape how both staff and patrons use it
- Explain the importance of “thinking about your thinking” when deciding when and how to use AI
- Apply an ethical lens to common AI-related situations in libraries, including patron interactions and staff use
Online Registration
NOTE: Live PCI Webinar registrations are for current Arkansas library employees only
Lindsay O’Neill – Biography
Lindsay O’Neill designs accessible, inclusive learning experiences for adult professional audiences, with a focus on higher education and libraries. Through her consulting practice, she helps institutions create compliant, engaging online learning that blends strong pedagogy with practical implementation. Her expertise spans accessibility compliance, inclusive course design, online teaching strategy, and eLearning development.
The views expressed in webinars provided by PCI do not necessarily reflect the views or official policies of the State of Arkansas, the Arkansas Department of Education, or the Arkansas State Library.