Public Library Consulting Services
The Library Development team provides guidance and support for the development of local public libraries and library services throughout the state of Arkansas. Consulting services benefit the Arkansas public library community by increasing knowledge, confidence, and expertise in the areas of policy development and library management. Additionally, consulting services assist library staff in increasing professional competency in both traditional library services and in new and emerging library services. Consulting services are designed to foster best practices in the library community and to develop community focused library services.
In 2020, the United States Census will be conducted primarily online. To ensure a complete count of all Arkansans, public libraries across the state will play a key role providing online access to complete the Census Questionnaire. To help public libraries prepare to assist users with the Census Questionnaire, the Arkansas State Library will be providing a number of training sessions for public library staff.
Training is free and open to any members of the public as well as public library staff. Registration is encouraged, but not required.
Training will discuss how to guide patrons through the Census form online and cover useful information that patrons may have questions about such as non-traditional living arrangements like couch surfing, children living with grandparents or other relatives, and children who are away at college. Finally, we will discuss the privacy issues that crop up in regard to the Census and how responses to the Census will and will not be used.
Census 2020 Training Sessions (Click on the session to Register):
The Library Development team provides training and professional development to improve skills and promote leadership for all members of the state’s library workforce. Professional Development Hours are available to participants in the Arkansas State Library’s Continuing Education programming.
Free online library-specific courses for all library workers and volunteers are available through WebJunction. Accounts are free and courses can be accessed anytime, from anywhere
The Library Development team is available to provide customized training for public libraries on a wide variety of topics including Customer Service, Children’s and Young Adult Services, Public Library Trustee Orientation, and more. Please contact Jennifer Wann for more information on customized training services.
Online Snakeoil (Archived session, enter CE17 to access; Alice Jaggers UAMS April 2017 56 min)
Library Development Staff
Coordinator of E-Rate Services
Coordinator of Youth Services
Coordinator of the Arkansas Center for the Book
Manager of Library Development
Annual Public Library Survey
Please contact Jennifer Chilcoat, Arkansas State Library Deputy Director, for information about the Arkansas Public Library Annual Public LIbrary Survey.
The Survey will open on March 1, 2020 to report 2019 data. A training session will be held on February 27, 2020 at the Arkansas State Library to prepare those responsible for entering the data. This training will demonstrate the survey interface and how to enter your library’s data. Helpful information about how to present your results to local stakeholders and promote your library will be covered. Lunch will be provided for those who register by February 20, 2020.
Submission and retrieval of data by public libraries can be accessed through the BiblioStat CollectConnect portal. Authorized users will need their username and password. If you do not know your username and password, please contact Jennifer Chilcoat.
Friends of the Library
Library Development staff are available to conduct training and offer advice on best practices for Friends of the Library groups. Please contact Jennifer Wann for this service.